Our services

Return to store free of charge -
refund to the same payment method

If your purchase doesn't meet your expectations, you can return or exchange it free of charge. It's important to note that you have 20 days to make your return. If you decide to make a return, we'll refund you using the same payment method you originally used.

After-sales service

As part of our commitment to customer satisfaction, we provide a high level of after-sales service. We offer a minimum two-year warranty on each item purchased, and items from a specific brand are eligible for a five-year warranty. In the event of damage to your purchased items, we provide exceptional service to restore them to their original condition. Our team is made up of qualified professionals who offer a variety of services, including jewelry repair and battery replacement.

Personalized service

There are many reasons why you might visit our website or our Au Rubis store, whether it's to find a piece of jewelry or a watch, for yourself or as a gift for someone else.
Whatever your reason, we are here to meet your needs and provide you with the best possible service. Our personalized services include engraving on all types of materials and jewelry, as well as watch size adjustment. As professionals, we are always ready to listen to you, advise you, and provide you with the best possible solutions.

Variety

Our goal is to meet your needs by offering a full range of services. We are committed to providing you with professional services that exceed your expectations.

In addition to our items, we also offer ear piercing services in our store. Our team uses medical equipment to ensure a safe and professional piercing experience.

We strive to offer you a wide selection of items, including offering products in a variety of colors and giving you the option to choose from a range of leather watch straps.

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